I have seen companies who are sure of their requirements and come to vendors, but not sure of the deployment options. The companies who are implementing SugarCRM application, here’s a brief synopsis of the three, major CRM deployment options.
On-Premises CRM
There continue to be companies that prefer to deploy their CRM solution in-house, behind the firewall. Some of these companies simply don’t trust their data to the cloud. Others have mandates to keep all customer data behind the firewall.
Still others have large amounts of data to move to and from legacy systems, and feel that performance will be better with a CRM solution that’s on the same server rack as the legacy applications.
Finally, there are companies that would simply rather purchase software than rent software.
Cloud CRM
Cloud CRM is at the tip of tongue for all companies in the today’s environment.
Cloud CRM’s popularity is due to a aspects like:
No IT involvement required; pay as you go; and also existing integration with other cloud applications. Cloud CRM is a multi-tenant, as opposed to a dedicated server application.
Data Center CRM
A third deployment option represents the midpoint between the Cloud and the corporate network.
This option is selected by companies that wish to purchase CRM software than rent it, but would not use the box or ad box to existing rack server.
If you opt for this option, a company can purchase/implement CRM software and hosts it with either a CRM hosting company on a dedicated server or on a dedicated server in some locality.
Hope these options will help you understand your need of deployment option
