SugarCRM Hyderabad, SugarCRM Consulting, SugarCRM Development, SugarCRM Implementation ,SugarCRM Real Estate

AHERF (Apollo Health and Education Research Foundation)

Apollo Hospitals is a well known hospital chain with business around the world. Apart for normal hospital, Apollo also runs clinical trials at different locations. At a time many clinical trials are conducted and records have to be maintained.

Profile

Name: AHERF

Industry: Healthcare

Headquarter: Hyderabad: [India]

Problem:

Conducting Clinical Trials is a very complex process which needs proper monitoring and high quality management. For Apollo it was more complex because they are running these activities across the country. Monitoring and controlling all the centers together was an impossible task.

They were going through following pain points:

• Large volume of data of each patient recruit has to be maintained
• Real time data was not available on demand as records were maintained at different places
• The head of the Clinical Trial was not able to get a clear picture of other location
• There were no formatted reports for proper analysis
• Quality team had a real tough time to maintain quality standards
• Lead time between different phases of clinical trial was unnecessarily too long
• Scheduling of patient appointment was a tough and cumbersome job
• If some process went wrong, it could only be tracked at the end, which led to financial loss

So finally they wanted an application which could integrate all the process at one platform and live information can be accessed from headquarter.

Solution:

The management at Apollo wanted a simple as well as secured solution which could be end user friendly and learnt easily. Apollo also wanted a solution which could alert higher authorities.
Veon designed a web based Clinical Trial Management Solution to integrated all their activities at one platform. We developed a completely new solution on SugarCRM framework which was capable of adapting with these complex activities.

Benefits:

1. Better tracking of Clinical Trials.
2. Centralized system helped keep track of all locations.
3. Real time statistics

• Management can monitor the efficiency of each user on a daily basis.
• Management can monitor the progress of each Clinical Trial.
• Quality Team can keep track of the quality issues.
• Lead time decreased which resulted in higher profit.
• Automatic scheduling of appointments based on clinical trial protocol, which saved valuable time and money.

The solution encompassed implementation of following 13 Custom Modules for Clinical Trial Management.