Apollo Hospitals is a well known hospital chain with business around the world. Apart for normal hospital, Apollo also runs clinical trials at different locations. At a time many clinical trials are conducted and records have to be maintained.

• Large volume of data of each patient recruit has to be maintained

• Real time data was not available on demand as records were maintained at different places

• The head of the Clinical Trial was not able to get a clear picture of other location

• There were no formatted reports for proper analysis

• Quality team had a real tough time to maintain quality standards

• Lead time between different phases of clinical trial was unnecessarily too long

• Scheduling of patient appointment was a tough and cumbersome job

• If some process went wrong, it could only be tracked at the end, which led to financial loss

The management at Apollo wanted  a simple as well as secured solution which could be end user friendly and learnt easily. Apollo also wanted a solution which could alert higher authorities.

Solution : 14 Custom Developed modules in SugarCRM were implemented